Kind Reminder:
XPPen Artist12Pro is not a standalone product. It must be connected to a PC/laptop to work.
- What type of interface do you need for connection?
Your computer needs to have HDMI and USB ports available for the connection, if not, you need an adapter to convert for the connection.
Please confirm the Black USB Cable and the HDMI Cable completely plug into your computer. For the Red USB Cable, if your computer cannot supply enough power, please plug it into the wall plug.
- Where can you find the pen replacement nibs?
The replacement pen nibs are stored in the pen holder, please open it and you will see the pen nibs.
- Driver Download and Installation Tips
Before installing XPPen's driver, please remove the other brand's driver from your computer and reboot, otherwise, this might cause conflict problems.
XPPens driver will be regularly updated, so please go to our official web to download the newest driver, and install it on your computer.