If your earphones have an issue, how can you find us for assistance?
You can click on the order page, find your order ID, and find us by clicking the 'Contact' button on the order page. They will be able to help you with any issues related to your earphones.
Can these be used in water during swimming?
The product description mentions sweat and rain resistance. They are not suitable for use in water. They are great for sports activities but not for underwater use.
Are the controls touch-sensitive or button-based?
They have smart touch controls.
What can you do if your in-ear headphones don't charge?
In this case, you can try cleaning the charging contacts on the bottom of the headphones with alcohol.
How do l pair the two earphones with my mobile phone?
Once you have removed the headset, turn on your phone's Bluetooth and cick on the device name"C6" in the Bluetoth list to connect to the earbuds.