Which refill pack do I need?
For water quality, choose Alkaline pack if hardness isn't an issue. It retains calcium and adds magnesium for clean, mineral-rich water. To combat hardness, opt for Clean in hard water or Softener in very hard areas, reducing minerals & contaminants.
When should I change my refills?
Each filter refill is designed to last 200 litres (44 gallons) or 45 days.
Will it fit my kettle?
The Compatible will fit any kettle that takes Maxtra cartridges.
Does it work with Maxtra Pro/PerfectFit etc?
The Compatible is suitable for any appliance that takes Maxtra, Maxtra+, or Maxtra Pro cartridges and it will also work with newer PerfectFit models.
What comes in the box?
The Compatible comes with the first 3 or 12 month refill pack included.
